Cactus Express – SMS Terms & Conditions 

Effective Date: 06.09.2025 

By opting in to receive text messages from Cactus Express (“Cactus Express,” “we,” “our,” or “us”), you agree to the following SMS Terms and Conditions and Privacy Policy. These terms apply to all SMS communications sent by or on behalf of Cactus Express. 

1. SMS Program Description 

Cactus Express may send you SMS/text messages regarding: 

  • Load availability and dispatch alerts 

  • Driver support and scheduling updates 

  • Account or service-related notifications 

  • Company announcements or policy changes 

Message frequency may vary based on your role, preferences, or service interactions. 

2. Consent and Opt-In 

By providing your mobile number, you consent to receive text messages from us at that number. Consent is not a condition of employment or service. 

You may opt in via: 

  • Website form 

  • In-person or phone registration 

  • Job application or onboarding process 

3. Opt-Out Instructions 

You can cancel SMS messages at any time by replying STOP to any message you receive. After opting out, you will receive one final confirmation text and no further messages unless you opt back in. 

For help or support, reply HELP or contact us using the information below. 

4. Message & Data Rates 

Standard message and data rates may apply depending on your mobile plan and carrier. You are responsible for any charges incurred. 

5. Supported Carriers 

Our SMS program is supported by most major U.S. wireless carriers. Message delivery is subject to carrier availability and performance. 

SMS Privacy Policy 

Cactus Express respects your privacy. When you interact with our SMS program, we may collect and store the following information: 

  • Your name and mobile number 

  • Message content and response history 

  • Timestamp, IP address, and device-related metadata 

  • Any data you voluntarily provide via replies 

How We Use This Information 

We use SMS-related data to: 

  • Deliver messages tailored to your role or service needs 

  • Improve communication efficiency 

  • Maintain internal records and compliance 

  • Provide support and respond to inquiries 

Data Sharing & Security 

We do not sell your personal information. We may share SMS data with: 

  • Internal team members for operational purposes 

  • Third-party SMS providers (e.g., RingCentral), under strict confidentiality agreements 

  • Legal or regulatory bodies if required by law 

We implement appropriate security measures to protect your data, though no system can guarantee absolute security. 

Data Retention 

We retain SMS-related data for as long as necessary to fulfill the purposes outlined above or as required by law. 

Your Rights 

You may: 

  • Request a copy of the personal data we have collected 

  • Request correction or deletion of your information 

  • Withdraw your consent for SMS communication 

To make a request, contact us using the information below. 

Contact Information 

Cactus Express 
9316 US HWY 271 N, Powderly, TX 75473 

Email: help@cactusexp.com 
Phone: 903-739-9546 
Website: https://www.cactusexp.com